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ANNOUNCING A NEW AHRQ AUDIO CONFERENCE:
New Findings and Perspectives on Consumer Financial Incentives

Agenda


12:00 - 12:05 p.m.
Introductory Remarks 
Howard Holland
AHRQ

12:05 - 12:30 p.m.
Consumer Financial Incentives: A Purchaser's Checklist of Decisions.
Panelist will provide an overview of findings from AHRQ's Consumer Financial Incentives: A Decision Guide for Purchasers. Topics addressed will include:

  • Which consumer decisions can purchasers influence by financial incentives?
  • Do consumer financial incentives work?
  • Should purchasers structure consumer incentives as rewards, penalties, or a combination of these two approaches?
  • How should purchasers think about consumer financial incentives and their relationship to public reporting of quality scores and provider incentives such as pay-for-performance?
  • How do consumer financial incentives fit within the broader construct of consumer engagement?
  • What unintended consequences should purchasers seek to avoid?

R. Adams Dudley
Institute for Health Policy Studies, UCSF

12:30 - 12:45 p.m.
A Private Sector Perspective on Consumer Financial Incentives.
Panelist will share examples of private sector approaches to engaging consumers with financial incentives. Topics addressed will include:

  • What lessons can be learned from a private sector experience in engaging consumers with information and incentives?
  • How can tiered networks be used to provide more affordable choices for consumers and employers?
  • How can consumer and provider incentives be aligned?
  • What are the roles of consumer resources and tools?

Ann Robinow
Independent Consultant

12:45 - 12:50 p.m.
A Public Sector Perspective on Consumer Financial Incentives.
Panelist will briefly share one example of the experience with incentives for Medicaid beneficiaries.

R. Adams Dudley
Institute for Health Policy Studies, UCSF

12:50 - 1:10 p.m.
Audience Q&A 

1:10 - 1:15 p.m.
Closing Remarks
Howard Holland
AHRQ  

Adjournment

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