Michael L. Millenson is an internationally recognized expert on making health care better, safer and more patient-centered.

The author of the critically acclaimed book, Demanding Medical Excellence: Doctors and Accountability in the Information Age, Michael is president of Health Quality Advisors LLC and an adjunct associate professor of medicine at Northwestern University’s Feinberg School of Medicine.

As a consultant, Michael has worked with a broad range of industry clients. In the policy arena, he’s testified before Congress and the Federal Trade Commission and co-authored policy papers for the Urban Institute and other organizations. He co-authored a case study for the Harvard Business School, and he’s written for publications ranging from the The BMJ and Health Affairs to The Washington Post and Medium. Michael’s research includes examining direct-to-consumer digital diagnostics, innovations in patient-centered care, and patient safety practices.

Prior to starting his own firm, Millenson was a principal at a major human resources consulting firm. Before that, he was a health care reporter for the Chicago Tribune, where he was nominated three times for a Pulitzer Prize.

National Public Radio called Michael “in the vanguard of the movement” to measure and improve medicine. He’s been quoted or had his work cited by the New York Times, Washington Post, Consumer Reports and Politico. He’s lectured at the National Institutes of Health, the Kennedy School of Government and at professional meetings worldwide. Michael has also served as faculty for the International Society for Quality in Health Care, the Institute for Healthcare Improvement and the MATTER health care incubator.

A former board member of the Association for Health Services Research, the American Medical Group Foundation and the Society for Participatory Medicine, Michael currently serves on the boards of Project Patient Care and the Optimal Cancer Care Alliance and as an advisor to the Lundberg Institute and an information technology start-up.

Authored by Michael L. Millenson