Webinar: Enhancing Systems of Care for Children with Medical Complexity - Environmental Scan Findings and Key Learnings

Overview

This webinar focused on how to strengthen systems of care for children with medical complexity (CMC) and their families. Participants learned insights from the Environmental Scan Report, designed to guide Medicaid programs and partners in developing more responsive systems of care. The report highlighted field trends in designing flexible eligibility criteria, improved data collection methods, and integrating quality-of-life measures to better support CMC.

The expert panel, including leaders from Medicaid, Title V, and family advocacy, shared their perspectives on translating these findings into real-world action. Hear how they think about health home model definitions, how to address implementation challenges, and navigate the complexities of measuring care quality to reflect family priorities. Gain valuable strategies and ideas you can apply in your work to better serve children with medical complexity and their families. 
 

Learning Objectives

By the end of the webinar, participants:

• Learned the core definitional domains for Children with Medical Complexity (CMC) and Family-Centered Health Homes for CMC (FCHH CMC) and some operational challenges for implementing various core models.
• Understood the quality measures currently available for uptake in Medicaid programs for assessing FCHH performance for CMC and related measurement gaps.
• Discovered how select states are currently implementing FCHH or related enhanced care coordination program for CMC. 

Watch Recorded Webinar

Speaker List 

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Speakers:

Staff

Sarah Hoyt, M.P.H.

Senior Manager - AcademyHealth

Sarah Hoyt, M.P.H., is a Senior Manager of Health Systems Improvement at AcademyHealth, where her work focuses on health systems transformation and health care innovation to promote equity and improve health outcomes. Read Bio

Author

Jeff Schiff, M.D., M.B.A.

Senior Scholar - AcademyHealth

Jeff Schiff, M.D., M.B.A., is a Senior Scholar at AcademyHealth and a health services policy consultant focusing on improving the outcomes for those with limited resources. Read Bio

Reactors:

Presenter

Lauren Agoratus, M.A.

State Coordinator - Family Voices-NJ

Lauren Agoratus, M.A. is the parent of a young adult with multiple disabilities. Read Bio

Presenter

Marcus Allen, M.P.H.

Children and Youth with Special Health Care Needs Director - Virginia Department of Health

Marcus Allen, M.P.H., serves as the Children and Youth with Special Health Care Needs Director for the Virginia Department of Health, Maternal and Child Health Block Grant Program. Read Bio

Presenter

Curtis Toma, M.D.

Hawaii Medicaid Medical Director - Hawaii Medicaid

Curtis S. Toma, M.D., has served as the Hawaii Medicaid Medical Director since 2011. Read Bio

Moderator:

Staff

Amanda Brodt, M.P.P.

Director - AcademyHealth

Amanda Brodt, M.P.P., is a Director with AcademyHealth's Evidence-Informed State Health Policy Institute, where she supports state health policymakers move evidence into practice. Read Bio