It’s no secret that the American health care system is complex, expensive, and difficult to navigate. The question is, why is it that way? And where does health services and policy research (HSR) come into play when tackling these issues? In this 12-episode series from the YouTube show Healthcare Triage, host and AcademyHealth President & CEO Dr. Aaron Carroll delves into some of the biggest pain points in health care and explains why the system operates the way that it does. Dr. Carroll will answer questions like “why is solving this issue so difficult?”, “where’s the policy pressure right now?” and “how does bad communication make these problems worse?”
All videos from this series are available to watch below and on the Healthcare Triage YouTube channel.
This page was updated May 18, 2026. Stay tuned for more videos in this series.