Dr. Frances Wu graduated with a Ph.D. in health services and policy analysis at the University of California, Berkeley. Her dissertation focused on health information technology (HIT) in accountable care organizations (ACOs), examining the ways in which current ACOs use HIT and its coordination role in ACO care management. In addition to her ACO-related work at the Center for Healthcare Organizational and Innovation Research (CHOIR) at University of California, Berkeley, she has also been involved in the National Study of Physician Organizations, which seeks to understand the context in which physicians practice and how this organizational context may relate to care processes provided to patients with chronic disease. At the health system level, Dr. Wu has been involved in projects related to palliative and end-of-life care at Sutter Health, a Northern California-based health system, including evaluation of palliative care consultations in the emergency department at two San Francisco hospitals. Prior to her training at University of California, Berkeley, she helped to design and implement quality and process improvement projects in the ambulatory care setting and also spent a few years in health care consulting in New York. She received her B.S. in operations research and industrial engineering from Cornell University and M.S. in evaluative clinical sciences from The Dartmouth Institute at Dartmouth College.
Dr. Wu was a 2014 AcademyHealth Delivery System Science Fellow. Her host site was the U.S. Department of Veterans Affairs.