Jessica Perlo is the Executive Vice President of the ABIM Foundation, a nonprofit focused on advancing medical professionalism and clinician leadership to improve the health care system. Jessica is an expert in workforce well-being, quality, and safety and teaches and coaches around the globe, building individual and organizational capability for improvement and well-being, and has authored publications on these topics.
Previously, Jessica led the Institute for Healthcare Improvement (IHI)’s work to support workforce well-being, which aims to reverse the worrying trend of burnout and moral injury in health care and support leaders at all levels in creating a positive work and learning environment that fosters equity, safety, meaning, choice, and a shared commitment to deliver high-quality care.
For more than 15 years, she has worked to design and implement health system improvement efforts, including roles at Finger Lakes Health Systems Agency, Strong Memorial Hospital, Mass General Brigham and the Atlantic Health Equity Fellowship. She is a member of the National Academy of Medicine Action Collaborative on Clinician Wellbeing and Resilience, trained in community organizing from the Harvard Kennedy School of Government, and is an IHI-certified Improvement Advisor.
Jessica earned a bachelor’s degree in biology from the University of Vermont and her master’s degree in public health from Boston University’s School of Public Health.